NEACH and Turningpoint Communications Launch Treasury and Payments Academy to Help Financial Institutions Grow Revenue, Retain Talent, and Deepen Commercial Relationships

January 26, 2026 - 18:55

A new educational initiative is launching to address a critical skills gap in the banking sector. The Treasury and Payments Academy (TAPA) is a comprehensive training program created to bolster treasury and payments expertise within financial institutions.

The academy is designed as a strategic resource to help banks and credit unions navigate the increasingly complex landscape of cash management, digital payments, and commercial services. Its curriculum focuses on practical, actionable knowledge that professionals can immediately apply to develop deeper relationships with their business clients.

Industry analysts note that many institutions struggle to fully capitalize on commercial revenue opportunities due to a shortage of specialized knowledge. This gap can hinder growth and even lead to client attrition. Furthermore, the competitive job market makes retaining skilled treasury personnel a constant challenge.

By offering structured certification and training, TAPA aims to directly counter these issues. It seeks to empower existing teams with advanced skills, enabling them to provide superior client advisory services. This not only drives revenue growth but also enhances employee engagement and career development, creating a compelling value proposition for retaining top talent.

The program promises to be a significant step toward strengthening the core commercial offerings of community and regional financial institutions, ensuring they remain competitive in a rapidly evolving financial ecosystem.